Consumer Rights

( January 24, 2007 )

ABN AMRO India online access not working

I wonder how much a major bank checks its system ? I have an account with ABN AMRO India, and normally am able to access my account online without a problem. However, for the past few days, I have not been able to access this account. Calling the call center is a matter of luck, I just don’t have the patience to wait the number of minutes it takes to get through to a support executive. If however, it does not work for some time more, then I may have to bite the bullet and try calling.
What surprised me was that nobody from the bank is checking that the login system is not working.