Issues dealing with consumer rights
Electricity billing is not supposed to be a high-tech area, and something that is being done fairly accurately and successfully by a large number of countries. Hence it seems somewhat strange that we see many cities having billing problems in terms of electricity. Seems like a casual attitude, or maybe not enough control over what [...]
MR A, young call centre executive had just obtained his first credit card, when another bank’s DSA (Direct Sales Agent) approached him and explained the benefits of carrying two cards. The new card was for ‘free’ and the only document required was a photocopy of the first credit card. Mr A felt proud for the [...]
Sometimes, dealing with corporations is like dealing with a black box. You have no idea whom to approach if you have things that you want to change, or if you want to resolve a complaint. And in many cases, where the company has no good policies on how to deal with consumers and their rights, [...]
In a step towards greater consumer ease for the traveler (something I did not consider very likely to happen in UP), the UP State Tourism Development Corporation has gone ahead and made online booking facility available for the various hotels and bungalows run by it. This has been done for now in 18 such facilities, [...]
Travelers on buses are normally a harried and troubled lot. Information about bus services are hard to come by, with bus schedules many times not being accurate, and it gets difficult to plan for a journey. Many times, people are found to spend hours in the bus terminal, not knowing when the next bus is [...]
You are currently browsing the Consumer Rights blog archives for August, 2007.
Bad Behavior has blocked 4060 access attempts in the last 7 days.