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Government grievance department (Govt of Delhi)



Citizens having to deal with the Government normally complain most about the myriad forms, the determined blocking nature of the bureaucracy, as well as the amount of corruption involved even to clear matters that should normally get cleared easily. The RTI Act was a good step in that direction, but there is still lots of improvement pending. One of the initiatives by the Delhi Government in this direction is the establishment of a website where citizens can log issues related to grievance with works of the Delhi Government. There is some amount of cynicism about whether this is related to the forthcoming elections, but if this becomes a success and the grievances of people are resolved, then it would be a great thing.

The website is http://www.155345.in/ (AAP KI SUNWAI).

The list of departments that can be reached with this grievance website is a comprehensive list:

A And U Tibbia College
Account Department NDMC
Accounts MCD
Acharya Shri Bhikshu Govt. Hospital
Administrative Reforms
Advertisement MCD
Agricultural Marketing Directorate
Agriculture Mkt. Board of Delhi


Agriculture Unit Development
Animal Husbandry Unit
APMC Azadpur
Archaeology
Archives
Art and Culture and Language
Aruna Asaf Ali Hospital
Audit
B.R. Sur Homoeopathic Med. College
Babu Jagjivan Ram Memorial Hospital,Jahangirpuri
Bhagwan Mahaveer Hospital, Pitampura
Bharatiya Chikitsa Parishad of Delhi
CATS_(Centralised_Accident_And_Trauma_ Services)
Central Jail Hospital, Tihar
Central Licensing Dept. MCD
Central_Jail
Centre for Occupational And Environmental Health
Chacha Nehru Bal Chikitsalaya, Geeta Colony
Chief Architect NDMC
Chief Auditor Department NDMC
Chief_Electoral_Office_(Election)
Chit Fund
Civil Engineering Department NDMC
Co-op. Housing Societies Finance Co. Ltd. Delhi
College of Pharmacy
College of -Arts
College of Engineering Delhi
Commercial Dept. NDMC
Commisioner- Rural Development Development
Commission for Women of Delhi
Community Services MCD
Conservator of Forest
Consumer Affairs
Consumer Co-Operative Wholesale Store (DCCWS) of Delhi
DDA
DDA-Chief Accounts Officer
DDA-Chief Architect
DDA-Chief Engineer(DWK)
DDA-Chief Engineer(East)
DDA-Chief Engineer(Elect)
DDA-Chief Engineer(QC)
DDA-Chief Engineer(Rohini)
DDA-Chief Engineer(SEZ)
DDA-Chief Engineer(SWZ)
DDA-Chief EngineerNZ)
DDA-Chief Legal Advisor
DDA-Chief Vigilance Officer
DDA-Commisioner(Housing)
DDA-Commisioner(LD)
DDA-Commisioner(LM)
DDA-Commisioner(Personel)
DDA-Commisioner(Planning)
DDA-Director(Building)
DDA-Director(Hort.)/South
DDA-Director(Host.)/North
DDA-Director(LandScape)
DDA-Director(Sports)
DDA-DirectorLand Costing)
DDA-Finance Member
DDA-Financial Advisior(H).
DDA-OSD(Plg.)/Master Plan
DDA-Principal Commisioner
DDA-Project Mangers(FlyOvers)
Deen Dayal Upadhyay Hospital
Delhi Cantonment
Delhi Metro
Delhi Traffic
DEMS MCD
Dental Council of Delhi
Department of Archaeology
Department Of Archives
Department Of Audit
Development Department
Directoreate Of Prevention Of Food Adulteration(PFA)
District Administration
Dr. Baba Saheb Ambedkar Hospital, Rohini
Dr. Hegdewar Arogya Sansthan, Karkardooma
Drug Control
Education Directorate
Education MCD
Education NDMC
Electricity I NDMC
Electricity II NDMC
Employment Department
Enforcement NDMC
Engineering MCD
Environment Department
Estate Department NDMC
Excise
Family Welfare Directorate
Finance Department
Finance Department NDMC
Financial Corporation of Delhi
Fire Department NDMC
Fire Services of Delhi
Fisheries Unit Development
Food And Supply Department
Forensic Science Laboratory
G. B. Pant Hospital
General Administration Department
General Administration/council sectt. NDMC
Guru Govind Singh Hospital, Raghubir Nagar
Guru Govind Singh IP University
Guru Nanak Eye Center
Guru Teg Bahadur Hospital
Gurudwara Election Board
Health and Family Welfare Department
Health Services Directorate
Higher Education Directorate
Home Department
Home Guard And Civil Defence
Homeopathy Anusandhan Parishad of Delhi
Horiculture deptt Development
Horticulture Department NDMC
Horticulture MCD
Hospital Administration Dept MCD
Indian System of Medicine – Homeopathy – II
Indian System of Medicine and Homeopathy
Industries Department
Information And Public Relation
Institute of Hotel Management of Delhi
Institute of Human Behavior and Allied Sciences
Institute of Liver And Biliary Sciences
Irrigation and Flood Control Department
IT Department
IT Department NDMC
Jal Board Delhi
Khadi Village Industries Board_(DKVIB) of Delhi
Labour Commissioner
Labour Welfare Board of Delhi
Lal bahadur Shastri Hospital, Khichripur
Land and Building Department
Law and Justice and Legislative Affairs
Law Department NDMC
Legal Service Authority (Delhi )
Legislative Assembly Sectt. (Delhi)
LG Office
Lok Nayak Hospital
Maharshi Balmiki Hospital, Pooth Khurd
Maharshi Valmiki College of Education
Mahila Institute of Technology
Malviya Nagar Colony Hospital, Malviya Nagar
Manpower And Employment Office
Maulana Azad Dental College And Hospital
Maulana Azad Dental College, Delhi Gate
Maulana Azad Medical College
MCD
Medical Council of Delhi
Medical Services NDMC
Minority Commission of Delhi
N.C.C. Delhi Dte.
Navyug School NDMC
Nehru Homeopathic Anusandhan Parishad
Netaji Subhash Institute of Technology
Nursing Council of Delhi
OBC Commission
Other
Personnel Department NDMC
Pharmacy Council of Delhi
Physiotherapy Council of Delhi
Planning
Planning, Economics and Statistics Directorate
POLICE
Pollution Control Committee of Delhi
Power – BSES Rajdhani
Power – BSES Yamuna
Power – NDPL
Power Department
Prevention of Food Adulteration (PFA)
Principal Accounts Office
Prohibition Directorate
Property Tax Department NDMC
Property Tax MCD
Prosecution
Public Grievance Commission
Public Health Department MCD
Public Health Department NDMC
Public Relations NDMC
Public Works Department
Quality Control and Technical Audit Department NDMC
R P Cell MCD
Rajya Sainik Board
Rao Tula Ram Memorial Hospital, Zafarpur
Registrar Cooperative Societies
revenue Department Now Factory Licensing MCD
Sales Tax
Sanjay Gandhi Memorial Hospital
Satyawadi Raja Harish Chandra Hospital,Narela
SC/ ST/OBC/Minorities/ Handicapped Financial And Development Corporation of Delhi
Security NDMC
Services
Shaheed Rajguru College of Applied Sciences for Women
Shastri Park Hospital, Shastri Park,Shahdara
Slum MCD
Small Savings Directorate
Social Welfare and Rehabilitation Services
Soil Testing Lab And Reclamation Unit Development
State Aids Control Society of Delhi
State Civil Supplies Corporation of Delhi
State Co-op Bank Ltd of Delhi
State Council of Educational Research And Training
State Election Commission of Delhi
State Haj Committee of Delhi
State Industrial Development Corporation of Delhi
Subordinate Services Selection Board of Delhi
Sushrut Trauma Centre
Toll Tax Dept. MCD
Tool Room and Training Centre
Tourism and Transportation Development Corporation of Delhi
Tourism Department
Training and Technical Education
Transco Ltd. (Delhi)
Transport Corporation (Delhi)
Transport Department
Union Territory Civil Services
Urban Development
Veterinery Dept. MCD
VIGILANCE And ANTI CORRUPTION GOVT.OF NCT OF DELHI DIRECTORATE
Vigilance Department NDMC
Waqf Board of Delhi
Weights and Measure
Welfare and Municipal Housing NDMC
Welfare of Sc/ST/OBC and Minorities Department



7 Responses to “Government grievance department (Govt of Delhi)”

  1. Senthil Murugan Roberts Says:

    This is about the Banks in Puducherry, India. Most of the banks nowadays are not ready to change the damaged notes in their bank. Then who will change it. It is the duty of the Banks to change the damaged notes to the customers. But it happened in S.B.I.Puducherry Main Branch, that they say for the past 1 and half years, there is no staff for changing the cut notes. Nobody has been deputed in that post so far. The Previous staff got retirement and nobody has been replaced for that. What is this? This is absolutely abnormal. So what the customers will do in this regard?

    Sincerely yours,

    Senthil Murugan Roberts
    Puducherry.

  2. S.SATBIR SINGH Says:

    sir,
    ma yeha complaint MCD KAY D.C. CENTRAL ZONE OR BULDING DEPARTMENT MA KAI BAAR KUR CHUKKA HO AUR RECPECTED MAYOR JI KO BHE KUR CHUKKA HO PER AAJ TUK KOI KARWAI NAHI KE GAYI HA HUM KHA JAYA BUS YEHA HE BUTTA DEY,
    1,7/23 MASJID ROAD JANGPURA EXTN NEW DELHI-110014(TOP FLOOR)KE PROPERTY KO MCD NA DEMOLLISHED KIYA THHA 16-10-2008 KO PER AAJ YEHA WO HOLE BUNDH KUR KAY A/C LUGHA KUR TUTTION CENTER CHAAL RAHA HA OR RESIDENCE PURPOSSE PER USE HO RAHA HA ,
    2,YEHA O.D.S. 1942-1945 KE COUNSTRACTTION KE HA JO KE KABHI BHE GIRR SAAKTI HA KUL KO KUCH HO JATTA HA TO KYA MCD RESPONSEBULTTEY LEYGI KYO KI CRACK’S TO PURI BULDING MA OR AAS PASS AA GAYA HA ,

  3. SATBIR SINGH Says:

    DAED 23-NOV-2009
    SIR,
    HUM NA POLICE CHOUKI JANGPURA EXTN MA KAI BAAR COMPLAINT KI HA KE 7/22 MASJID ROAD KAY BAHAR FOOT PATH PER NON VEG KI REHARI,TANDOOR,DOMESTTIC CYLNDR PER R5OOMALI ROTTI,DOMESTTIC CYLNDR PER TAWA CHICKEN OR KAI CHICKEN KI ITEAMS BANA RAHA HA KHULLA AAM,
    YEHA TUK KI MUTTON SEEK KABAB BOLL KUR PORK SEEKI KABAB SALE KUR RAHA HA KOI BOLLNA WALLA NAHI HA,S.H.O SIR KO BHE COMPLAINT KI PER NO RESPONSE,CHOUKI INCHARGE JI KO BOLLA PER NO RESPONSE, KHA JAYE HUM LOG, OPEN WINE OR GAANDHA COMMENT’S KUSSAY JAATEY HA LADKIYO OR LADIES PER KOI BOLL NAHIO PAATA,MCD KAY DOCTOR,HEALTH INSPECTOR KO KAI BAAR BOLL DIYA WO BOLLTA HA KI 6PM KAY BAAD HUM KUCH NAHI KUR SAAKTA KYA 6PM KAY BAAD AAP DELHI MA KUCH BHE KUR SAAKTA HA MCD ZONE MA MUTTLUB YEHA SUB POSSIBLE HA???????

  4. SATISH CHOUDHARY Says:

    DATED 30-12-2009
    SIR,
    maina kai baar complaint ki ha or gali ma sub na mill kur kai baar COMPLAINT ki ha per aaj tuk kisi parkar ki karwai nahi ke gayi ha,
    1,7/22 masjid road ma old and FAMOUS CHACHA CHOLLEY KULCHA WALA SHOP RUN KUR RAHA THHA HUMA KOI BHE TAAKLIF NAHI THHEY PER AUB OUSNA APNI SHOP KAY HALF PART KUR KAY BAWARCHI CHICKEN & FISH CORNER KO DEY DI HA OR WO AUB OPEN MA NON VEG KI SHOP RUN KUR RAHA HA OR WINE BHE CHAAL RAHI HA PLS KUCH KUREY YEHA REQUEST HA,
    2,HUM NA MCD KAY FOOD INSPECTOR MANOOCHA JI CENTRAL ZONE OR DOCTR HAZAARI JI, DEPUTY COMMISNER JI, KO SUB KO KNOCK KUR LIYA HA,
    3,HELP LINE MA BHE KAI COMPLAINT HA 01123962700 01129812700 YEHA DOUNO NUMBER PER KAI COMPLAINT’S MILL JAYIGE,
    4, SIR PLS KUCH KUREY YEHA SAY NIKAALNA MUSKIL HO JAATA HA EVENG MA IS KA TIMING 5.30 TO 10.30 PM KAY HA PLS KUCH KUREY.

    SATISH CHOUDHARY.

  5. kapil vyas Says:

    Respected Sir,
    I regret to inform you that I have been harassed again since last Fifteen days by the officials of BSES (Meera Bagh) Distt. – NANGLOI regarding new DOMESTIC Connection at 213 – C, RANHOLA VIHAR, SAFIPUR RANHOLA VILLAGE, NEAR BHARDWAJ PROPERTIES, NEW DELHI – 110041 which request no is R1301100001078 dated 13/ 01 /2010

    That on dated 21 / 01/ 2010 I had recieved a call from ( J E who came for inspection ) the officials of BSES ( Meera Bagh) regarding above said request no – R1301100001078 that “Meter for New Connection is approved but you have to pay Rs. 15000/- ( Extra ) to collect the demand letter and to install the Meter earliear..”
    But after make a complaint / sent mails at delhi.customercare@relianceada.com on dated 28/01/2010 immediate neccessary / favourable action was taken by Sh. Naveen ji (Manager) and my problem was solved at that time. Because as per Sh. Naveen ji’s directions I went to the Concerned BSES office and I got demand note and security money was deposited easily on 29/01/2010
    But despite security money is deposited upto till date Meter is not installed and I have been harassed again since last Fifteen days by the officials of BSES , I can’t understand that being a very poor man what should i do now and how much days it will take to install the above said Meter.
    Now I am requesting to you kindly do needful in this regard as earlieast possible. I shall be highly oblige to you for this act of kindness.
    Thanking you

    from ;
    KAPIL VYAS
    Ph : 9811005008

  6. ashwani sharma Says:

    Respected Sir,
    a local mafia is quite active in ‘D’block area,pare wali masjid,mehrauli.this mafia is headed by Zulfikar Ali@ bhutto & his other family members.if anybody raise voice against them,they brutally beat & involve the person in a false police case,the mafia harm their families including kids.
    thy have a nexus with local police & MCD’s area officer,
    we have complaint the same to MCD ,Police many times but action has been taken.please demolish the illegal,punish the culprits.add;- ;D;-9,Ambedkar colony,pare wali masjid ,andheria mod,new delhi.
    thanking you with regards.

  7. harjit singh Says:

    Sir,
    i have filled many complaint on consumer form via net & also complaint to mcd office complaint no. 16350 but there is no action taken.please understand our problem

    It is a matter of deep concern / importance that some illegal factories thar are working in residential areas are polluting these places and are becoming main cause of making it unfavourable for human being to live in an environment of peice. What these factories are doing here in residential areas while according to the laws no body has the right to violet the lawas by opening illegal factories in the residential areas and why no action is being taken on people who are taking initiative of this violence.

    Now coming to the point, I am a resident of Guru Nanak Nagar (Major Bhupinder singh Nagar ) Near Sahib Pura , New Delhi- 18 . I am not mentioning my name and House no. here as I want to keep my details confidential because I am a resident of this area and I may have quarrel with the concerned people if I expose my name here. Now coming to the problem, in this residential area some illegal factory (like: One factory working under tha name of BALAJI CONFECTIONARY WORKS in street No.11 , Guru Nank nagar (Near sahib Pura ) are working freely. They Makes food things like toffees etc. for childrens without any fooding license or factory license from any authority , which is also harmfull for childrens This factories are hampering the piece and environment of the place. People are sick of these factories as the workers in these factories work till 12:00 Midnight from 6 AM and some time the whole night. As the factory are situated in between the houses of common people, people near by are not able to sleep at night. Working machines make a huge noise that can be heard in the street from several meters away specially at night when working people reach home for some rest and relax and to have a sound sleep it is unbearable. Not only this but the people working in these factories are very rude and mis conducting. the owners of the factory live apart in silence and other people suffer because of them. while working during the day and night these workers listen to FM Radio , TV and Tape Recorders at a very high volume which makes it even more difficult for people living around to sleep in piece. People living around can not expect moments of piece. So we the people can not tollerate and bear the working of these illegal factories in this residential area any more.

    All we common people can do is to request you to understand our problem by putting yourself on our place and take an immediate / fast action against such unauthorised factories in our area that are making this place like hell

    This is a collective complaint by us the victims of these factories. Hoping to have a quick and strict action in this regard soon.

    kindly keep all the details regarding identification of this complaint confidential.

    thanks

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