Consumer Rights

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Archive for September, 2008

DGCA to act tough on carriers unwilling to refund money

The whole concept of low-cost airlines in India demands a new form of business where costs are minimized. Hence, over the years, we have seen airlines which are no-frills (such as Deccan, Spicejet, Go, Indogo, etc), with no newspapers and magazines, where no food is served / food has to be bought, and so on. [...]

Another case, person gets bill for ‘ghost’ credit card

It happens again and again. A person either has not accepted the credit card that was provided to him even when he had not requested the credit card, or he was charged for some amount where he did not make the transactions. Mistakes can happen, even though in cases of a financial nature, one would [...]

ICICI ‘payable-at-par’ checks

This is about a seemingly big fraud that India’s largest private sector bank is playing on its customers, giving a designation for something, and then doing something that is directly opposite, just so that they can squeeze their customers even more. I used to work in Chennai, and had an ICICI account over there (that [...]

Scam by companies selling cheap travel packages

Recently, I got a call from my spouse about contact from a travel package company. A company called XS Travel Club had contacted my spouse with grand promises of a great package – for Rs. 5000, you get a 3-4 days 4 nights package at locations varying from Mussorie to Shimla to Goa to Bangkok. [...]



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