Issues dealing with consumer rights
Government Departments and utilities have always believed that they are above the law when it relates to stuff such as consumer interests, customer complaints, and consumer forum activities. However, given that these Government utilities such as telecom, electricity, water, roads, post offices, etc get money from consumers (either in the form of direct payment such [...]
Municipal authorities have always been accused of being slow to adapt to modern technology, but now it seems that they are catching up to modern technology and adoption of the same so that their consumers find it easier to file complaints and interact with the municipal authorities. Consider this case of the municipal corporation of [...]
Apollo Hospitals is one of the providers of premium medical care, charging top rates for their services and in turn providing excellent medical services. This is an expectation that people have when they are admitted to the hospital, so when the hospital screws up somewhere in this care and does harm to the patient, there [...]
Normally, dealing with banks is a hot and cold affair. When you have dealings with ATM’s and with over the counter in branches, things are fine normally fine. But when there is something that is out of the ordinary, that is when people have more complaints. This could be when there are some delays in [...]
Typically, one really does not hear of lawyers being fined for any sort of consumer malpractices. So it was surprising to read this case where a lawyer in Chandigarh was fined for deficient services, something that caused losses to his client – when the client complained to a consumer forum, the consumer court agreed with [...]
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