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Air India overbooks – carried more passengers than capacity

Airlines frequently overbook, given that there is always a number of people who will cancel, and hence there is a mathematics related to the number of people who overbook. Sometimes airlines land up in a situation whereby they find that this mathematics goes awry, and they find that there are more passengers than seats available. [...]

Airlines to show exact total fare to passengers

For a long time now, passengers have struggled to figure out the exact fare that airlines was asking from them. In the initial days of offers by low budget carriers, the airline would offer a starting fare of Rs. 1, and there were a number of passengers who were dumb-founded by the fact that this [...]

Airline told to refund fare for inconvenienced passengers

In this modern world, with large numbers of people traveling from place to place, the convenience of modern airline travel can help people make such travel with speed and convenience. However, what happens in the cases when such travel is no longer convenient, especially when one has paid for such a service, and the expectation [...]

Passenger paid compensation for freak accident while reaching the terminal

This would almost certainly be classified as a freak accident, but it happened and somebody needed to be held responsible. What happened ? Well, a flier, not anticipating any problems or mishap during a regular flight safely made it off the airplane, but suffered an accident from the bus that takes the passengers to the [...]

Airlines charge extra to keep up with agents

For some time now, the airline ticket booking business in India has going through turmoil. As airlines are facing a tough time financially, they have told agents that tickets booked by agents will no longer get commission to the agents. The way that the business used to go was, when a ticket was booked by [...]



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