Issues dealing with consumer rights
Delhi Metro has a fine record for cleanliness, unlike many other public conveniences. If you go to a metro station or onto a Delhi Metro train, you will find that the whole place is neat and clean. This is done through a strict system – the Delhi Metro bans any kind of consumption of food [...]
People traveling in the railways are full fare faring customers, deserving of proper facilities and cleanliness. However, since Railways is a government enterprise, authorities feel that all such standards are just prescriptions and not actual things to enforce. So travelers have to put up with dirty stations, with beggars on the trains, and with general [...]
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