Consumer Rights

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Expectation mismatch between the gift packaging and the inside of the gift

This seems like an obscure topic, but was actually something that caused sudden laughter, and an extreme amount of dissonance. It was Raakhi time, and my wife had bought some presents for her brothers, including a very attractively packaged Cadbury chocolate box for Rs. 200 (not a very small sum either). From the box, it [...]

Government grievance department (Govt of Delhi)

Citizens having to deal with the Government normally complain most about the myriad forms, the determined blocking nature of the bureaucracy, as well as the amount of corruption involved even to clear matters that should normally get cleared easily. The RTI Act was a good step in that direction, but there is still lots of [...]

What do you do when you get bad food ?

It was time for a treat, and we were all looking forward to a good lunch. So off we headed (all 12 of us) to the largest mall in Noida – The Great India Mall in Noida. It has a good top floor full of eating options. You get a Food court (food is so-so), [...]

Public Utilities need to be more consumer friendly

Public Utilities need to be more consumer friendly. A good thing to say, right ? But it is very necessary. We all depend on public utilities such as the electricity generation and transmission, water works, sewage handling, etc as absolutely essential for a basic level of comfort in the cities. In most times, we have [...]

Do not call registry for more Indian banks

These are some more Do not Call registries for different banks as well as their complaints page / customer policies CitiBank India Do not call Registry Citibank India complaint form ABN Amro Do not call service ABN Amro complaint form SBI Bank Complaint form SBI Bank complaint contact numbers



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