http://ashisha.com/consumer Issues dealing with consumer rights Wed, 05 Nov 2008 16:42:06 +0000 http://backend.userland.com/rss092 en For some time now, the airline ticket booking business in India has going through turmoil. As airlines are facing a tough time financially, they have told agents that tickets booked by agents will no longer get commission to the agents. The way that the business used to go was, when ... http://ashisha.com/consumer/2008/11/05/airlines-charge-extra-to-keep-up-with-agents/ One of the biggest issues we face in our cities as to today is the problem with regard to our sorry state of municipal services. The level of services varies from city to city, but some of the biggest problems that people currently face are examples of sorry state of ... http://ashisha.com/consumer/2008/11/04/making-municipal-services-pay-for-negligence/ Modern medical care can be very expensive. We have managed to push the boundaries of medical care much further in the recent years, and are able to diagnose diseases much better than just a couple of decades ago. As a part of this, we have much better equipment, much better ... http://ashisha.com/consumer/2008/11/04/hospital-fined-for-improper-diagnosis/ In an order than held that an educational institution, if it provides education or holds examinations, provides a service that is covered under the Consumer Protection Act, the Lucknow Consumer Redressal Forum awarded a sum of Rs. 20 lakhs to a student whose examination results were not provided to him ... http://ashisha.com/consumer/2008/10/17/delays-in-getting-marksheet-leads-to-compensation/ This is a consumer court judgment that will surely be appealed. Imagine the world of a person whose father died in a separate city (home town), and he had to rush home through connecting flights. And then the flight got delayed in landing, which means that the connecting flight was ... http://ashisha.com/consumer/2008/10/17/getting-compensation-from-airline-for-delayed-landing/ The whole concept of low-cost airlines in India demands a new form of business where costs are minimized. Hence, over the years, we have seen airlines which are no-frills (such as Deccan, Spicejet, Go, Indogo, etc), with no newspapers and magazines, where no food is served / food has to ... http://ashisha.com/consumer/2008/09/29/dgca-to-act-tough-on-carriers-unwilling-to-refund-money/ It happens again and again. A person either has not accepted the credit card that was provided to him even when he had not requested the credit card, or he was charged for some amount where he did not make the transactions. Mistakes can happen, even though in cases of ... http://ashisha.com/consumer/2008/09/23/another-case-person-gets-bill-for-ghost-credit-card/ This is about a seemingly big fraud that India's largest private sector bank is playing on its customers, giving a designation for something, and then doing something that is directly opposite, just so that they can squeeze their customers even more. I used to work in Chennai, and had an ICICI ... http://ashisha.com/consumer/2008/09/19/icici-payable-at-par-checks/ Recently, I got a call from my spouse about contact from a travel package company. A company called XS Travel Club had contacted my spouse with grand promises of a great package - for Rs. 5000, you get a 3-4 days 4 nights package at locations varying from Mussorie to ... http://ashisha.com/consumer/2008/09/04/scam-by-companies-selling-cheap-travel-packages/ This scenario is one of the biggest fears that people have when dealing with credit cards, and handing this information off to other parties. You hand this off to a person purporting to come from a bank, and then find that charges are being piled on your credit card, and ... http://ashisha.com/consumer/2008/08/26/recovery-agents-involved-in-fraud/